How quickly do you respond to calls in Green Cove Springs?+
For active leaks or storm damage, we prioritize Green Cove Springs calls and typically have a crew on-site within a few hours. Standard inspections and estimates are usually scheduled within 24 to 48 hours, often sooner depending on our current route through Green Cove Springs.
Do you provide free, upfront pricing before starting work?+
We give every Green Cove Springs customer a detailed written estimate before any work begins. No hidden fees, no change-order surprises unless you ask us to add scope.
Are you licensed and insured to work in Green Cove Springs, FL?+
Yes — Big Toms Roofing is fully licensed to perform Roof Inspection in FL, and we carry both general liability and workers' compensation coverage. We're happy to provide documentation before you sign anything.
What happens if my roof is leaking right now?+
We offer 24/7 emergency response for active leaks, storm damage, and fallen debris. If your roof is actively leaking, call +1-855-469-0306 right away — we'll walk you through immediate steps and dispatch a crew to stabilize the damage.
Will you work directly with my insurance company?+
We regularly coordinate directly with insurance adjusters across Green Cove Springs, FL and provide the photo documentation and scope reports they need to process claims efficiently.
How long does a full roof replacement take?+
Most residential replacements in Green Cove Springs take one to three days depending on roof size, pitch, and material, weather permitting. We'll give you a specific timeline in writing as part of your estimate.
What roofing materials do you install?+
We install asphalt shingle systems from GAF, CertainTeed, and Owens Corning, plus standing-seam metal roofing and flat/low-slope commercial membranes like TPO and EPDM.
Do you offer a warranty on your roofing work?+
Yes — we back our labor with a written workmanship guarantee, and manufacturer-certified installations qualify for extended material warranties as well.
Can you inspect my roof before I buy or sell a home in Green Cove Springs?+
Yes, we perform pre-purchase and pre-listing inspections throughout Green Cove Springs with a written report and photos — useful for negotiations on either side of the transaction. Ask about current pricing when you call.
What's your full service area in Green Cove Springs, FL?+
Beyond Green Cove Springs, our crews regularly service the surrounding Green Cove Springs, FL area. Call +1-855-469-0306 and we can confirm coverage for your specific address in seconds.
